How do I Set up my trading account?

As part of the account opening process you are asked 8 questions about trading. You need to get 7 correct. Eightcap have produced an e-book which provides the necessary information. You can access the e-book here: Start Trading on Financial Markets the Essentials. If you fail on the first attempt you can have a second go, but make sure you re-read the e-book and any other resources that Eightcap send you. When you are ready to open the account click on this link: Join Eightcap and watch this video: Download Eightcap

How do I set up my Metatrader 4 platform?

Before you install the software we need to license it. You need to send a screenshot of your Eightcap account number either from your welcome email or the top left corner of your Eightcap platform. The welcome email includes a link to download the software from our OneDrive. Download the files and install as per this video: M15 Fx Installation.

How do I set up my VPS

These instructions are for our recommended VPS provider FXVM. Firstly click on this link: FXVM and order a VPS. Once set up log in using the credentials provided. Then watch this video as to how to get your MetaTrader 4 onto the VPS: Installing Eightcap on your VPS Once the platform is on your VPS set it up as per the video in your welcome email.

I have an error message, what does it mean?

View our Error Report Document.

What do I do if the smiley face stops smiling?

This can generally be fixed by reloading the software onto the relevant chart. Watch this video: Reloading Your Software.

How do I send my trading logs to you if there is an issue?

How to send us your trading logs.

How do I turn the software on & off and manage stop losses?

How to switch the software on and off

Support

Q: How do I check my trades?

Use the link below to access the most recent trades on each software. Check against your trades and report any discrepancies to my email or support@aats.au or via the google drive link. Essentially your trades should be triggered at the same time as the reference account but your entry price may be a little different due to the dynamic nature of the markets. This small difference in entry price will mean a slightly different stop level, and hence your exit price may vary also. The important thing here is that you are getting the same trades.

Setup

Opening your Blueberry Trading Account

Firstly read this document to gain a better understanding of the trading you will be doing.

Then click on this link to open an account with Blueberry.

You need to open a Raw account, select MetaTrader 4 and generally your account will be denominated in AUD

Setting up your VPS

Refer to one of these PDFs:
Setting up your VPS using a Mac
Setting up your VPS using a PC

Downloading the Blueberry Trading Platform

Refer to this PDF. If you are not using a VPS then simply click on the “Blueberry MT4 Download” link and install it on your computer as per the PDF

Downloading your Software

M15: AATS M15 FX System 1%

M15 Plus: AATS M15 FXPlus System 1%

H4: AATS H4 System 1%

Setting up your Metatrader 4 platform

Download the files from the link in your welcome email and then install them as per the video for your system:

Maintenance

Maintaining your VPS

FXVM recommends that you reboot your VPS on a weekly basis. Before you do the reboot, perform any updates as advise by FXVM.

This video guides you through the rebooting process: FXVM VPS Re-Booting.

Maintaining your Metatrader4 platform

Content coming soon.

Reloading your AATS software

When ever you feel you have an issue on a chart just reload the software as per this video: Reloading Your Software It only takes a moment.

Update your trading software

Watch instructional video here.

Sending trading logs to the support team

Watch instructional video here.

What to do if the smiley face stops smiling

Watch instructional video here.

General

Understanding the Metatrader 4 platform

This video gives a basic overview of the platform: Navigating the MT4 Platform.

Checking your trades

Use this link Latest Trade Results to access the most recent trades on each software. Check against your trades and report any discrepancies to support@aats.au Essentially your trades should be triggered at the same time as the reference account but your entry price may be a little different due to the dynamic nature of the markets. This small difference in entry price will mean a slightly different stop level, and hence your exit price may vary also. The important thing here is that you are getting the same trades.

Manually adjusting your trades and switching your platform on & off

Watch instructional video here.

Error Messages

Understanding error messages

Error Report Document.

Support

Support

Quick Links

Quick Links